Everything You’ve Been Wondering About
Shipping & Costs
Please note, that usually, order fulfillment time takes 2-5 business days before shipping.
US Domestic - Regular: 1-4 business days (USPS)
US Domestic - Express: 1-3 business days (USPS Priority)
International - Zone 1 (Canada): 2-5 business days (FedEx)
International - Zone 2: 2-5 business days (FedEx)
International Zone - 3: 2-5 business days (FedEx)
All products are shipped from the US fulfillment center. If you’re ordering from international countries, you may need to pay customs and import fees.
*Please be aware that there may be delays in the delivery due to customs-clearing processes for international orders.
*Please note that orders can not be delivered to military bases.
Shipping rates vary based on your delivery location. You’ll see the full cost once you enter your shipping details at checkout.
Returns & Exchanges
We want you to love your Estella order! If your product arrives damaged, or defective, please reach out to us within 30 days of delivery, including a photo and a brief explanation. If approved, we’ll send a replacement or refund—our treat.
For packages lost in transit, claims must be made within 30 days of the estimated delivery date.
Please note: We don’t offer refunds for buyer’s remorse, unclaimed packages, or orders with incorrect shipping details.
Returns or exchanges are at your discretion and expense.
If your order gets lost in transit, don’t worry—we’ve got you. Just contact our support team within 30 days of the estimated delivery date. If approved, we’ll happily send a replacement or issue a refund.
A few things to keep in mind:
- We can’t refund or replace orders with incorrect addresses, unclaimed packages, or buyer’s remorse.
- Customs fees are the responsibility of the receiver.
General Information
Yes please! We love working with creators who align with our vibe and values. If you’re interested in collaborating, head to our contact page and tell us a bit about you, your audience, and how you’d like to work together. We’ll get back to you within a few business days.
All of our products are proudly made in the USA, following strict quality and safety standards.
You can reach us anytime via the Contact Us page—we’re here to help and will get back to you ASAP.
Not yet, but we’re working on it! Stay tuned—there’s more Estella goodness coming soon.
We move fast, so orders can’t usually be changed or cancelled once placed. But if something’s gone wrong, reach out to us right away and we’ll do our best to help.
Not yet—and we know, that stings. While all of our products are made to meet USA animal welfare standards, going fully cruelty-free is one of our top priorities at Estella, and we’re actively working toward it.
Dietary supplements don’t require FDA approval—but don’t worry, we’re fully FDA compliant and follow all regulations. Our products are also made in GMP-certified facilities, which means they meet high-quality manufacturing standards.
We accept a wide range of payment options to keep things easy:
- 💳 Cards: Visa, Mastercard, Amex, Discover, JCB, Diners Club, China UnionPay
- 📲 Digital Wallets: Apple Pay, Google Pay & more
- 🏦 Bank Transfers: ACH (US) & local methods depending on your country
- 🛍️ Buy Now, Pay Later: Afterpay, Klarna & others